VIEW

Message, not volume.

What sustains an online presence isn't frequency — it's the message.

William Owen of the BBC at the microphone and his wife Cynthia at the controls, 1976
William Owen of the BBC at the microphone — his wife Cynthia at the controls. 1 September 1976.
Photo: Geoff Charles / National Library of Wales.

There's constant pressure to maintain a presence on social media and other digital platforms — and preferring noise to silence is the most common reflex to that pressure. The pattern repeats: it's easier to fill the posting schedule with vague content than to face the question of whether there is, in fact, something to say and, if so, what, how, when, and to whom.

It isn't the photo posted, nor the attempt to keep a constant presence on these platforms, that fails. It's that after months of punctual, predictable presence on social media, you still can't say what that organisation thinks. It showed up on schedule. But it never said anything that was truly its own — it offered generalities.

And the explanation isn't a lack of discipline — it's an excess of it, with no intention behind it. The problem isn't posting frequency: it's the illusion that frequency can substitute for message. It's when the editorial calendar turns from structure into blind obligation, and you publish not because there's something new and worth saying, but because the day has come and the schedule can't be left blank.


It's worth taking apart the simplified idea of what these platforms actually do.

A financing decision, a partnership, an invitation — these are rarely decided on social media. That still happens, mostly, elsewhere. But used well, social media has a role of its own — and it isn't a minor one.

What it does, above all, is confirm a prior expectation — and, sometimes, spark initial curiosity. Whoever hears about an organisation goes looking for it online. What they find in that search decides whether a vague idea turns into real interest or evaporates. It isn't always the platform that converts. It's often the platform that validates someone already on their way.

If the function is mostly to confirm, quantity without judgement doesn't help much. Ten posts made just to meet a quota, with no real content, say, in the end, the same as none at all.

Not having a presence is also a position. Some organisations sustain themselves entirely outside these platforms: the annual report, the newsletter aimed at people who already know them, the in-person meeting, the signed letter. Family offices where the relationships that matter are never built on a feed. Scientific institutes that publish in journals, not on social media.

So how is a presence built that favours relevance over repetition? Examples aren't lacking. Two are enough to see the logic.

Quanta Magazine, funded by the Simons Foundation, doesn't compete on frequency: it competes on care. Every article has illustration made to measure, designed to explain the science, not to fill space. That's why it's read, cited, and awarded. Patagonia follows the same logic on the brand side: rather than multiplying campaigns to keep the wheel turning, it launched a single one — "Don't Buy This Jacket" — still studied and cited today as an example of staying true to its environmental purpose.

What is no position at all is the third way: being present without having decided to be, feeding a machine simply because it became accepted that "you have to publish".


The question to ask before setting any calendar isn't how many times a week to show up. It's knowing what the organisation is and where it wants to be a few years from now. Only with that answer can each post be tested against it: does this move us towards that position, or is it just noise filling space? The question "is this worth publishing?" only has an answer if there's a "towards where" to measure it against.

With that answer, cadence gains meaning. Publishing becomes a commitment to coherence: finding what the organisation has that's true and relevant to say, and setting the right rhythm so that real substance reaches those who need to know it.

Those without the patience to search for it add ornament and quantity instead. And an excess of quantity is almost always a sign that substance was missing — never that discipline was in surplus.

In the end, no one remembers how many times an organisation showed up. They remember what it said.